Sometimes items in the same order are sent from different locations, or dispatched at different times. For example, print on demand items take longer to dispatch than our other products. When this happens, your order may arrive in more than one parcel.

You'll receive a separate dispatch email with tracking for each parcel. If you're outside the UK, customs charges may apply to each parcel separately.

If one part of your order hasn't arrived, please check your emails for a second dispatch confirmation before getting in touch with our support team.