When a free trial ends, your subscription starts automatically and the full amount for your chosen package is charged, unless the trial was cancelled at least 24 hours before it ended. Please note that deleting the app does not cancel your trial or subscription.
As per our refund policy, we're unable to offer refunds once a subscription payment has been taken, including when a trial has converted to a paid subscription.
If you believe you cancelled before your trial ended, please get in touch with our support team with a screenshot or confirmation of your cancellation, and we'll look into it for you.
To make sure you aren't charged again, please cancel your subscription as soon as possible.